About

EN | FR

Heidi Klotz | CHRP | SHRM-SCP | CCP

Heidi Klotz

Goal-Centric Coach &
Fractional CHRO

I believe that people are capable of more than they realize, and that with the right clarity, structure, and support, they can do what truly matters to them and brings out their best.

I'm a Montréal-based Goal-Centric Coach and Fractional CHRO with over 20 years of experience in senior HR leadership across complex, global organizations. I work with ambitious professionals who are ready to grow, and with organizations that need strategic HR leadership at the executive level. I bring deep expertise in Total Rewards strategy.

I work bilingually in English and French, with clients across Canada and worldwide.

My Story

I spent over 20 years building a career inside some of the world's most complex organizations. I started in pharmaceuticals at Merck and Bristol-Myers Squibb, moved through consumer goods at Mattel, retail at Ardene, and ultimately became Vice-President of Total Rewards at AtkinsRéalis, leading a team of 18 and overseeing compensation, benefits, and retirement programs for approximately 20,000 employees across the Americas.

It was meaningful work. But the moments that stayed with me were never the strategy decks or the program launches. They were the conversations. The manager who finally understood why their team wasn't performing. The professional who had been sitting on a decision for two years and finally found the clarity to act. The person who walked in stuck and walked out with a plan.

Those moments kept telling me something. I just needed to listen.

When my position was eliminated, it was not the path I had planned. But it turned out to be exactly the push I needed. Instead of looking for the next VP role, I chose to build something different. Something that centered the work I had always found most meaningful: helping people grow.

Today I bring that same depth of experience to two things I love: goal-centric coaching for professionals who are ready to take their next step, and fractional CHRO services for organizations that need strategic HR leadership without the cost of a full-time hire.

My Certifications

Professional Goal-Centric Certified Coach (PGCC), Concordia University
In Progress

Leadership Program at the Smith School of Business at Queen's University

Certified Human Resources Professional (CHRP) - Conseillère en ressources humaines agréée (CRHA)

Senior Certified Professional (SHRM-SCP), Society for Human Resources Professionals

What I Stand For

Trust

I hold what you share with care, always.

Confidentiality is not a formality in my practice. It is the foundation that makes real, honest coaching possible, and I take that responsibility seriously.

Integrity

I do what I say and say what I mean.

I bring the same honesty to my clients that I expect of myself. You will always know where I stand, and you can count on me to show up consistently, session after session.

Courage

Growth happens outside the comfort zone. I'll walk there with you.

The conversations that matter most are often the hardest ones to have. I create a space where you can explore them without judgment, and with the support to act on what you discover.

Clarity

I help you cut through the noise and find your way forward.

Many of the professionals I work with already have the answers. What they need is someone to help them hear themselves clearly. That is what I am here for.

Impact

Everything I do is in service of meaningful, lasting change.

I am not interested in surface-level shifts. I want the work we do together to genuinely change how you lead, how you work, and how you feel about both.

In Their Own Words

“Brilliant and a natural high achiever, Heidi has elevated her leadership through a mindful and conscious approach, leading with presence, empathy, and purpose. She inspires her teams to excel while creating an environment where people feel valued, supported, and empowered to do their best.”

— Fil Farinaccio D’Urbano
Executive Coach and Executive Search Partner

“Her positive leadership, energy, and enthusiasm, combined with genuine attention to the wellbeing of her team, made a lasting impression on me. Heidi knows how to inspire confidence through her effectiveness, communication, and attentiveness. She creates a motivating and reassuring work environment where everyone can give their best.”

— Tatyana Mwarabu Wapitani
Retirement and Benefits Analyst, AtkinsRéalis